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  • Arrival Time
    Please arrive at least 15 minutes prior to your reservation. This is to ensure you have enough time to check in, fill out any necessary check in forms, and maximize your spa treatment time.
  • Late Arrival
    To maximize your treatment time, please arrive at least 15 minutes prior to your appointment. Unfortunately arriving late means that your treatment time will be shortened as the treatment will still end at the scheduled time.
  • Parking
    We have plenty of parking spaces in the plaza.
  • Cancellations
    While we hate to miss you, if you must cancel your appointment, please do so 24 hours before your appointment. If you cancel after 24 hours, you will be charged for the full treatment cost.
  • Gratuity
    Our therapists work hard and appreciate gratuity you leave. Typically, spa guests leave between 18-22%.
  • Return Policy
    We will gladly accept unopened items with receipt up to 30 days of the original purchase date. For skin care products, we will accept opened items with receipt up to 30 days of the original purchase date if there was an adverse skin reaction to the product.
  • Cellular Phones
    As we want to maintain a tranquil environment, cellular phones should be on silent mode everywhere else in the spa.
  • Valuables
    We recommend you leave valuables at home. Spa Vida does not take any responsibility for any valuables brought into the spa, including items left in our lockers.
  • Medical Conditions and Pregnancy
    Please advise us of any medical conditions, allergies, or physical ailments you have so we can make the necessary adjustments to treatments and/or recommend other treatments that are better suited for your needs. If you are pregnant, please let our concierge know during booking or upon arrival. Please note that we do not perform massages during the first trimester of pregnancy.
  • How do I book a service?
    We would love the opportunity to assist you with this. Please click this link to access our availability >
  • How much are your services?
    We offer a wide range of services for all your needs! Click here to look at our pricing >
  • Do you have any specials?
    YES! We are always adjusting this specials so feel free to take advantage >
  • Where are you located?
    We are in the heart of Cedar Park! Just off whitestone blvd in between 183 and Bagdad. > 410 W Whitestone Blvd #102, Cedar Park, TX 78613
  • Does SPA accept insurance, medicare, medicaid or Care Credit?
    We do accept most insururance. UnitedHealthCare, Anetna, Ashlink, VA, HSA. We will accept CareCredit soon.


Spa Gift certificates the fine print

Looking for the perfect spa gift in Austin? Send them on a spa getaway with a Spa Vida gift certificate.

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